Our client, a leading Forex company based in Cyprus, is seeking a skilled Back Office Officer to join their team. As a Back Office Officer, you will play a critical role in ensuring transactions are processed and monitored smoothly, meeting compliance standards, while providing excellent service to our clients.
Job Responsibilities:
- Register and open new clients’ accounts in the company’s software.
- Perform KYC and due diligence checks.
- Conduct ongoing client monitoring for AML purposes.
- Facilitate daily client withdrawals through approval, preparation, and execution processes, ensuring accuracy.
- Settle transactions (deposits, withdrawals, and internal transfers).
- Monitor transactions performed through the company, comparing them to received instructions and sorting out any discrepancies.
- Send account statements upon request.
- Archive all relevant documents in CRM (agreements, contracts, confirmations, etc.).
- Handle customer complaints.
- Obtain updated KYC documents from the clients.
- Perform other duties and responsibilities as assigned.
Job Requirements:
- At least 1 year of experience in a similar role in the Financial/Forex Industry. University degree in Business Administration, Economics, Finance, or a related field.
- Fluency in English with excellent communication skills.
- Additional languages (Hebrew, Dutch, Spanish) are an advantage.
- Computer literacy, with knowledge of Microsoft Office applications and CRM systems.
- Ability to work autonomously as well as part of a team.
- Ability to be meticulous and target oriented.
- Ability to multi-task, prioritize, and manage time effectively.
- Basic/Advanced CySEC examination is considered an advantage.
Benefits:
- Competitive remuneration package based on qualifications and experience.
- Private medical insurance.
- Opportunities for professional learning and growth (in-house and external training).
- Quarterly team events.
- Corporate events and team-building activities.
- Sport Activities.
- Corporate discount card.
- Be part of a dynamic and creative team with a positive and friendly atmosphere.
Work Schedule: • Days: Monday to Friday • Hours: Rotating shifts of 10:00 – 19:00, 14:00 – 23:00
Apply directly through our website or send us your CV here: careers@hruspartners.com